This is an article about possible withdrawal problems and solutions at 22bet. If you were looking for additional information about the bookmaker, you can read our full review. You can also take a look at our article on the withdrawal process. 

This article contains:

• Information about the most common issues that you may encounter during your request for money withdrawal;
• General solutions of the issues.

Why was 22bet my cash in a request not available?

There are plenty of possible reasons for your request to be declined. We are listing some of the most common problems along with possible solutions in hope that these will prove helpful to you; however, we strongly advise you to contact customer support of 22bet as soon as possible.

Insufficient amount of money

As far as possible withdrawal issues options go, this one is fairly simple. You cannot withdraw more money than was on your account. Double-check the data that you’ve entered into fields.

Possible verification issues

We have already stated in the article on verification that at some point you may be required to provide sufficient documentation in regards to your identity. We don’t know yet the exact point when this becomes a problem, but our working theory is that you are hit with the request when the amounts you’re dealing with exceed 2000 EUR.

If your withdrawal was suspended due to verification issues, you should be contacted by support services that will list the documents required for verification. You can provide these documents using a form in your account or - in some cases - sending them to a physical address.

Your deposit and withdrawal methods are different

Many bookmakers - including 22bet - demand for your deposit and withdrawal methods to be the same where it’s possible. It is done for various reasons, and companies really dislike when you choose withdrawal methods that do not match your deposit payment system. While 22bet isn’t strictly prohibiting different methods, it still recommends not to go this route and keeps the right to suspend the request, or to limit withdrawal amounts to be more in line with deposits. For reference see sections 7.5. and 7.5. of their Terms and Conditions.

You can try solving the problem by matching your payment methods.

You are trying to withdraw money into e-wallet of another person

Branching from the previous point, another reason for suspension of cash in a request may be your attempt to withdraw money onto someone else’s account. Once again, it is not strictly prohibited, just strongly advised against, and the bookmaker keeps the right to cancel your request and return funds back to your account.

The obvious solution here is to switch the recipient of the money to yourself.

Your payment card is in a country where Internet gambling is illegal

If your payment card is in the jurisdiction of a country where Internet gambling is illegal, the request can be cancelled. Keep in mind that 22bet leaves it to players to know gambling-related laws of their country.

We are afraid that there is no simple solution to this problem - at least, not through the customer service of the sportsbook. You can try navigating your funds into different payment systems that are international and accessible both in your location and in countries where Internet gambling is legal, but you can encounter other problems during this process.

How to solve withdrawal issues at 22bet?

The answer to this question is both simple and complex. The simple part of it is that in case of any withdrawal problem you should at once contact customer service of 22bet. The service in question will provide you with tools and knowledge to identify and fix your cash in issues.

The complex part is that sometimes these issues are very hard and time-consuming to solve. If you’re being requested to send documents by physical mail, for example, it may take some time to deliver them - not to mention that these documents may not be approved in the end. Hopefully, this will not be the case, and you will solve any problems that stand between you and your money.